Airline
Information
CARRIER CONTACT INFORMATION
CARRIER POLICY INFORMATION
ALASKA AIRLINES
Destinations
Burbank, CA; Los Angeles, CA; Orange County, CA; San Diego, CA; Portland, OR; Seattle, WA
Customer Service
Travel Advisories
AMERICAN AIRLINES
Destinations
Dallas, TX; Phoenix, AZ
Customer Service
Travel Advisories
AVELO AIRLINES
Destinations
Burbank, CA; Palm Springs, CA; Las Vegas, NV; Bend, OR
Boise, ID; Pasco, WA; Salem, OR; Kalispell, MT
Customer Service
Travel Advisories
BAGGAGE INFORMATION
Baggage can sometimes get delayed or damaged in transit. If you’re having issues with your checked baggage, or forgot something onboard your flight, please contact your carrier directly:
TRAVELING WITH PETS
Each airline carrier has its own policy for traveling with pets. Please contact your carrier directly for further information:
SPECIAL ASSISTANCE
Your carrier can help you with a variety of Special Assistance needs. Please contact your carrier directly for further information:
AIRPORT LOST & FOUND INFORMATION
If you lost something at the Airport or its facilities (vs. the airplane), please visit the STS Lost & Found page for more information.
TRAVELING WITH WINE
Alaska Airlines offers a “Wine Flies Free” program on travel from Sonoma County.
Avelo Airlines allows you to bring up to one case of wine (checked) free of charge when departing from Sonoma County Airport.
The Avelo Airlines Wine Travels Free program does not require any sort of membership.
For both airlines, the wine must be properly packaged to courier standards, which means packed as if you are going to ship it via FedEx, UPS, etc.